Privacy Policy

Effective Date: October 13, 2025

At True Line Property Services Inc., your privacy is important to us. This Privacy Policy describes how we collect, use, protect, and share information when you visit our website, request services, communicate with us, or otherwise engage with our business. By using our website or submitting your information, you agree to the terms outlined below.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information:
When you submit forms, request a quote, book a service, subscribe to our mailing list, or communicate with us, we may collect your name, phone number, email address, physical address, and service details.
Payment Information:
When you pay for a service online, your payment is processed securely through a trusted third-party processor. We do not store or have access to your full credit card or banking details.
Website Usage Data:
Our website may automatically collect certain technical data such as IP address, browser type, operating system, and browsing behavior for analytics and site improvement.

2. How We Use Your Information

We use the information we collect to:

Provide, schedule, and manage property services
Respond to inquiries and send quotes or invoices
Communicate important updates, appointment reminders, and service confirmations
Send occasional marketing or promotional messages (only with your consent)
Improve our website, customer experience, and business operations
Comply with legal and regulatory obligations

3. Messaging Consent & Frequency

By submitting your contact information via our website or messaging platforms, you consent to receive communications from True Line Property Services Inc., including:

Service updates and appointment reminders
Seasonal promotions and offers
Customer service responses

Message Frequency: Communications may vary depending on your engagement, but we will not send more than a reasonable number of messages per week or month.

4. Opt-Out & Assistance

You can stop receiving text or email messages at any time:

Text Messages: Reply STOP to any text message to opt out.
Emails: Click the “unsubscribe” link included at the bottom of any marketing email.
If you need help or more information, reply HELP to any message or contact us using the details below.

5. Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan. True Line Property Services Inc. is not responsible for these charges.

6. Sharing of Information

We respect your privacy and will never sell or rent your personal information to third parties for marketing purposes.
We may share limited information only when necessary to:

Fulfill service requests (e.g., sharing address details with a subcontractor or technician)
Comply with legal obligations or court orders
Protect our business, customers, or systems from fraud or misuse

All third-party partners we work with are required to protect your information in compliance with applicable privacy laws.

7. Data Security

We use secure, encrypted systems and industry-standard safeguards to protect your personal and payment information from unauthorized access, disclosure, alteration, or destruction. While no online platform is completely risk-free, we continuously monitor and improve our security practices.

8. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, though some parts of the site may not function properly.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a new “Effective Date.” Please review this policy periodically to stay informed.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

True Line Property Services Inc.
📍 Parker, Colorado, USA
📧 info@truelinepropertyservices.com
📞 (720) 598-3145